The Cranky Middle Manager #16 Manager Tools
The Cranky Middle Manager Show #016 (MP3 10.5MB 30.49Min)
Welcome to another Cranky Middle Manager Show. Today’s show is dedicated to the memory of John Hanning Speke. You’ll find out why when you listen but remember people…. it doesn’t mean a thing if you don’t document.
1:59 The quote of the week is from Samuel Butler… Does biology drive our career path???? (All together now…DUH!)
3:04 Welcome Mark Horstman of the Manager Tools blog and podcast. If you haven’t checked out his show with his partner Mike, do it now…well not now, finish listening… but you know what I mean.
5:20 Okay, 6 billion a year spent on training and it doesn’t work…. interesting career choice Mark.
12:30 So what’s an example of training that IS do-able? Let’s look at the Feedback Model.
15:50 What’s the difference between “do” training and “be” training? “Do” is better.
19:00 Tools are only useful if you’re going to do the job anyway. Stuff like the “one-on-one”.
By the way, check out Bruce Tulgan’s newsletter and white papers. Here are the basics:
Weekly meetings,
Clearly defined goals and
Developmental opportunities and good coaching
24:00 According to Mark, a secret to becoming a good manager? Email only 3 times a day and schedule time for your employees…. we’re going to have to start drug testing our guests.
27:00 Here’s news…the majority of stuff that goes on is good.
Coming soon- the crankiest manager on the planet contest! Details next week.