The Cranky Middle Manager Show #312 The Future of the MBA Ken Starkey
The Cranky Middle Manager Show #41- the Courage to Manage with David Maister
Posted on 02. Apr, 2006 by Wayne in Podcast
The Cranky Middle Manager Show #041
Today we talk to one of the leading Management Thinkers over the last 10-15 years, David Maister about having the courage to manage. Yup, this job is no place for the faint of heart, gang.
SHOW NOTES
0:00 Welcome to the show, gang. This show is dedicated to Lord Charles Howard- head of the British Navy during the war with the Spanish Armada…. good people management, blind luck and giving a hoot about the lowest employees in his organization….a model for us all. Of course, that frilly collar stirred the first move towards Casual Fridays….
3:20 The Quote of the week from William Hazlitt, a writer and political advocate back at the turn of the 19th century. He talks a good game… but keep you hands off the help, Bill.
4:36 Welcome David Maister, author of many books including the important book, “Managing the Professional Services Firm”. He starts off by making some harsh self-assessments about his early days. Yup, smart people can be bad managers too. He tells a story that’s also on video on his website. By the way, there’s a special place in heaven for his wife, Kathy.
9:30 Managing by analogy, and the fact that whether it’s your team, your spouse or your clients it’s just about people….
11:45 We talk about relationships with clients.. there’s an article here…but we talk about the difference between one night stands and relationships…. not where Ithought the conversation would go but that’s why I dig this job….
15:30 A good example about his dentist…we’re all suckers for good service.
20:30 How to have a tough conversation with your former peers. This is from First Among Equals. Starting in April there are some podcasts he’s done on this too…
27:00 Resources… David is a big believer in Dale Carnegie, especially How to Win Friends and Influence People. If you havent’ read it, you should.
There’s also The Leadership Challenge.
Finally there’s The 2 R Manager
Don’t forget to check out our Frappr map. Especially if you’re from somewhere exotic. I track incoming links… who the heck is listening in Oman???
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