The Cranky Middle Manager Show #41- the Courage to Manage with David Maister
The Cranky Middle Manager Show #040 (MP3 10.3 MB 29:45Min)
Today we talk to one of the leading Management Thinkers over the last 10-15 years, David Maister about having the courage to manage. Yup, this job is no place for the faint of heart, gang.
SHOW NOTES
0:00 Welcome to the show, gang. This show is dedicated to Lord Charles Howard- head of the British Navy during the war with the Spanish Armada…. good people management, blind luck and giving a hoot about the lowest employees in his organization….a model for us all. Of course, that frilly collar stirred the first move towards Casual Fridays….
3:20 The Quote of the week from William Hazlitt, a writer and political advocate back at the turn of the 19th century. He talks a good game… but keep you hands off the help, Bill.
4:36 Welcome David Maister, author of many books including the important book, “Managing the Professional Services Firm”. He starts off by making some harsh self-assessments about his early days. Yup, smart people can be bad managers too. He tells a story that’s also on video on his website. By the way, there’s a special place in heaven for his wife, Kathy.
9:30 Managing by analogy, and the fact that whether it’s your team, your spouse or your clients it’s just about people….
11:45 We talk about relationships with clients.. there’s an article here…but we talk about the difference between one night stands and relationships…. not where Ithought the conversation would go but that’s why I dig this job….
15:30 A good example about his dentist…we’re all suckers for good service.
20:30 How to have a tough conversation with your former peers. This is from First Among Equals. Starting in April there are some podcasts he’s done on this too…
27:00 Resources… David is a big believer in Dale Carnegie, especially How to Win Friends and Influence People. If you havent’ read it, you should.
There’s also The Leadership Challenge.
Finally there’s The 2 R Manager
Don’t forget to check out our Frappr map. Especially if you’re from somewhere exotic. I track incoming links… who the heck is listening in Oman???
March 1st, 2007 at 11:10 pm
[...] David Maister’s Blog: Passion, People and Principles by the way, you can hear David Maister’s interview on this show, Episode 41 [...]
August 12th, 2007 at 2:17 pm
[...] Back in March of last year, David Maister was interviewed by Wayne Turmil and he said some amazing things. I’ve been meaning to talk about this for some time, but the work of transcribing from audio has tempted me to put it off. I highly recommend listening to the whole thing. [...]
July 9th, 2008 at 9:44 pm
[...] Trusted Advisor by David Maister ( who has been on this show too… take a listen to show 41 and show 127) Training and HR has to learn how to serve their [...]