The Cranky Middle Manager Show #67 Management Issues Columnist Charles Helliwell
The Cranky Middle Manager Show #067 (MP3 10.3MB 30:02 Min)
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Today we talk to Charles Helliwell, who is a fellow Management Issues columnist. He recently wrote an article called Turning Silver Into Gold- which was a fairly cranky rant on how older workers are disrespected in the workplace….seemed a good reason to get in touch and have this conversation. Enjoy
Show Notes
0:00 Today, since we’re celebrating old soldiers, we’re going to celebrate Sergeant Major Richard Williams. No glory and you get to wipe the noses of officers half your age. Sounds kind of like what Charlie is talking about. By the way, i give a tip of the hat to the British Army for treating their losers WAY better than my company does…
2:19 The quote of the week is from Mark Twain… you learn from experience, but do you learn what you’re supposed to????
3:43 Welcome self-professed behavioral anarchist Charles Helliwell. He’s been around the block and raised all kinds of havoc. He believes in the asset value of human beings, bless his heart. What do we mean by “asset value”?
8:27 We talk about the Age Discrimination Act in the UK, and why it doesn’t work so well. i also find myself in the strange position of defending the company a bit. Yeah, I don’t quite believe it either…. It’s all about the transaction- what ae you actually hiring these people to do?
14:14 How do managers help fill that gap? Look at the people assets you have working with you and evaluate their ambitions.
18:28 Most people- older or otherwise, don’t tell their story very well, which leaves them at the mercy of their resumes. You can prove your value anecdotally. It’s not easy to do… I suggest the good old STAR format:
- Situation
- Task
- Actions
- Result
You have to practice and prepare for the interview.
26:03 Here’s where we ask for resources, and Charlie offers a unique idea- meet people…talk to them…. it’s fun AND you’ll learn something, and most of us don’t do it very well.
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