The Cranky Middle Manager Show #106 (MP3 12.7MB 27:21Min)

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Welcome to the Cranky Middle Manager Show. Today we talk to Jack Stahl, author of Lessons in Leadership: 7 Fundamental Management Skills for Leaders at All Levels . He’s the former president of Coca-Cola and the CEO of Revlon.
I also announce my new E-Book: The 4 Disciplines of Highly Effective, Leadership Exhibiting, Project Nailing, Cheese Moving Managers. With a Paypal account you can purchase it here. If you don’t have Paypal, you can buy it at instancy.net.

It’s a guide to the 4 Disciplines we’ve been talking about on this show for 2 years. For those of you new to the show, those disciplines are:

• Business Acumen
• Leadership
• Project and Process Management
• Communication Skills

Check it out.

By the way, if the quality of the interview sounds better than in the past, it’s because I’m using Callburner software for recording Skype calls. Check them out. Thanks Jeremy and team.

Show Notes

0:00 Welcome to the show Today’s episode is dedicated to Claudius Ptolemaeus- making maps and helping guide people with limited information is a core skill (dare I say even one of the 4 disciplines of this show?).

3:50 The quote of the week is from Lao Tzu... is it a blessing or a warning?

4:45 Welcome Jack Stahl, former executive big shot at Coca-Cola and Revlon. Why does a guy with a cushy gig take notes every day and collect over 200 things he’s learned? Painful experience happens to everyone, as we learn from one of his own examples.

7:12 What’s the difference between checking in proactively and micro-managing?

9:15 The 7 Key Skills of a manager (according to Jack and the book, I think it also fits into 4 Disciplines..okay enough plugs) are:

1. Leadership and Management
2. Creating a High-Capability Organization
3. Developing People
4. Positioning Your Brand With Consumers
5. Customer Relationship Management
6. Financial strategy and Management
7. Influencing People

We start by looking at financial strategy and management…. why is it so critical to us as managers?

14:04 Developing people is another critical skill…. why don’t companies “get” training, and how did he look at it when he was the boss? What was his biggest personal coaching success?

20:50 As the CEO, what does he look for when someone’s trying to influence him? Most people miss telling the audience what you want them to think, say or do when you’re done?

I have to put in a shameless plug for my day job at Communispond, since Jack recommends a competitor’s approach…. but that’s not really the point here…

25:40 What’s Jack reading these days? Anything by Author Rahm Sharam

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This entry was posted on Wednesday, August 8th, 2007 at 2:11 pm and is filed under Podcast. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.