The Cranky Middle Manager Show #182 Human Capital with Jon Ingham
Wayne Turmel talks to blogger and Human Capital expert Jon Ingham about why the term Human Capital shouldn’t cause an aneurysm. Also a French philosopher, a Persian King and a webinar he should have attended to help him rule his kingdom better.

Jon Ingham of the Strategic Human Capital blog
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Show Notes
0:00 No matter how you say it, welcome to the show. Today we finally tackle one of my least favorite terms, Human Capital with a very smart guy who uses it a lot, Jon Ingham. This episode is dedicated to Khosrow 1 of Persia... all the traits a manager should have….delegation, communication and the restraint to only kill the family members that really have it coming. Oh, and a shameless plug for our upcoming webinar course on How To Create and Manage a Remote Team.
4:03 The quote of the week is from my boy Michel de Montaigne . Poverty of mind…. open up your mental wallets and let us pour the smarts in, gang.
4:50 Jon doesn’t get out much if this is exciting for him but we’ll take it. Elephant in the room time: the term Human Capital makes me crazy. Why shouldn’t we hate it? Even Jon doesn’t use it in front of civilians. Basically, Human Capital is the OUTPUT people create from their work.
11:11 What’s the difference between organizations that look at human capital vs organizations that just use them as resources? HR tends to rely on best practices, HCM starts to lead organizations to more innovative solutions.
15:05 What does this all mean to us as managers? People management becomes even more critical- oh thanks a lot.
18:06 I go on a bit of a rant about how the manager’s job is getting tougher and no one seems to have it figured out. Is it easier to think differently in other countries where there isn’t an established way of doing things or is everyone flailing about equally?
25:41 Jon has his own international podcast on BlogTalk radio. Listen to Talking HR here
Other Resources

Don’t let the weasels get you down!




March 11th, 2009 at 12:28 pm
Oh how I look forward to listening to 30 minutes each week of TCMM, and how excited it was about this weeks show, and how hard I tried not to stop the cast several times… trying so hard to understand a single sentence coming from guest, and to no avail. I just couldn’t do take it any longer. Wayne I know it’s not your fault, but the audio was really bad. Are their any volunteers out there who could make out the conversation and are willing to publish a full transcript? P.S. – I could make you out just fine Wayne, and I enjoyed the “enough sucking up, get to the point” push after minutes of babble (seriously… I couldn’t make out a bit of it!).
March 11th, 2009 at 1:58 pm
Wow, ummmmm I’m really sorry the audio wasn’t what it should be. Sometimes VOIP can be a bit muddy. I’m really sorry you couldn’t hear Jon clearly as he’s a smart guy with much to say. Alas, the joy of working off of cheap equipment, but look at it this way, it’s worth everything you’ve paid for it, right?
Note to self….. work a bit more on the audio…… duly noted.
March 16th, 2009 at 10:20 pm
And sorry from me too, I’m really frustrated the line was so poor, which was my fault not Wayne’s, as it’s happened to me before, although I thought that I had resolved the problem. I’m not going to do a transcript, but I will do a post on my blog distilling the main points I discussed with Wayne, ie the main differences between HCM and HRM, and will post the link here. Jon.