The Cranky Middle Manager Show #316 The Final Cranky Show and the Future of Work with John Blackwell
The Cranky Middle Manager #184 3 Laws of Performance- Steve Zaffron
Posted on 19. Mar, 2009 by Wayne in Podcast
Wayne Turmel discusses the 3 Laws of Performance with the book’s co-author Steve Zaffron. Also, a shameless plug and a dedication to the Children’s Crusade and other management disasters.
Steve Zaffron, author of 3 Laws of Performance
Don’t forget our webinar “How to Create and Manage a Remote Team” we’ll be doing it twice:
March 30th For the UK and North America, click here to learn more and register
March 31st For India, Asia and Austrlia click here to learn more and register.
Show Notes
0:00 Welcome to the show. Remember hands off is both the best way to manage AND avoid an HR writeup. This show is dedicated to Stephen of Cloyes, the brains (?) behind the Children’s Crusade. Yeah a mess, but no worse than most SAP implementations.
2:30 Don’t forget to help support the Podcast Network Pledge Drive to help keep us on the air and free. Oh, and the quote of the week is from Aristotle… if you have to have a habit, excellence is a good one to have.
3:00 Welcome to Steve Zaffron, one of the authors of The 3 Laws of Performance, Rewriting the Future of Your Organization And Your Life. Oh, those three laws are:
- How people perform correlates to how situations occur to them
- How a situation occurs arises in language
- Future based language transforms how situations occur to people
9:31 Sometimes resistance to change isn’t necessarily anti-change it’s not being involved. He tells a great story about a Japanese example. You can be the shogun in your own life. Cool line and I look great in a kimono.
12:00 Even in top secret engineering projects we can change how we talk and think.
16:35 What are some of the signs that things are occurring differently to different people? Complaining is a symptom. Leading is a conversation and guess what, you’re just the person to have it.
19:20 Management controls the flow of information. Remember what they know they’ll make up. How do you manage this when we’re all working remotely????
24:48 What’s the difference between Future Based language and what normally happens. If it contains the words “we hope” it’s not going to make it. It stems from integrity and he gives us a tough definition.
28:30 Based on this, here’s the lesson. Very few performance problems come from people being bad at their jobs- it’s the human communication.
Steve’s Resources
Don't let the weasels get you down!
Some love from the blogosphere and me on another show
Posted on 13. Mar, 2009 by Wayne in General
Hello everyone. For those of you untwittered (and in a way I envy you) here are a couple of exciting things OTHER people have said about me on the blogosphere:
1) Former guest Anita Bruzzese has given me a “Premio Dardas” award… along with some other folks. You can read her blog post here.
2) Blogger and past visitor here Nick McCormick has interviewed me for the second time for his Management Tips podcast. This time it’s about managing remote teams. Check it out here
Speaking of managing remote teams, there are still plenty of seats for our webinar(s): How to Create and Manage Remote Teams. We’ll be offering it twice:
March 30th, Europe and North American time zones. Click here to learn more and register
March 31st India, Asia and Australian time zones. Click here to learn more and register
4 MORE DAYS TO REGISTER AT THE EARLY REGISTRATION RATE- SAVE $25
The Cranky Middle Manager Show #183 The Organization of the Future- Frances Hesselbein
Posted on 12. Mar, 2009 by Wayne in Podcast
Today, Cranky Middle Manager Wayne Turmel talks to one of the great voices in leadership studies, Frances Hesselbein about leadership, Peter Drucker and her new book, The Organization of the Future 2. Oh and sorry about the size of the file, don’t know what’s going on with that…..
Don’t forget our upcoming webinar(s) “How to Create and Manage Remote Teams”. Learn more by clicking on the link below:
For North America, March 30th 9 AM Central, 14:00 GMT
For India, Asia and Australia March 31st 3:30 AM GMT
Show Notes
0:00 Our show is dedicated to Heinrick Schliemann, discoverer of the city of Troy. If you can cut through the myths, there is plenty about leadership that is eternal, just like the management guru biz. Today’s guest is a true classic in leadership studies.
3:27 how do you do what you know to be classic management in a technology world? Join our webinar workshop. Click the links beside Ms. Hasselbein’s picture.
4:21 The quote of the week is from Lao Tzu.... why do we work so hard if we’re supposed to be invisible????
5:00 Frances Hesselbein is the chairman and founding president of the Leader To Leader Institute for Nonprofit Management and a legend in leadership circles. You’ll have to listen carefully but it’s worth it, trust me. How did the institute start and what does it have to do with Drucker???
8:31 Why does the “Social Sector” hold the best hope for us to learn about leadership? Mainly it has to do with being led by purpose and a sense of mission. Amen….
12:11 Frances has received the Presidential Medal of Freedom for her work, she tells us about that experience.
16:07 How has the study and thinking about leadership changed during her career? Because of how weird things are out there it’s more important than ever. It’s how to BE not how to DO. What does the think we need more of right now? It’s living the mission and bring people together.
24:00 Over 27 books later and all her work with the military and she’s still vital and working. What does the Organization of the Future hold for us? Turns out the collaboration, partnerships and alliances are the key to survival. Check out the Leader to Leader Institute
30:00 This conversation really affected me. If you can’t stand the job of manager, you shouldn’t be doing it. Once you’ve made that decision, then we have to get on with it. How can we help? I want your feedback. What are we doing well, what should we be doing less of? Drop me a line, attend our webinars and tell your colleagues and friends.
Don’t let the weasels get you down!
The Cranky Middle Manager Show #182 Human Capital with Jon Ingham
Posted on 04. Mar, 2009 by Wayne in General, Podcast
Wayne Turmel talks to blogger and Human Capital expert Jon Ingham about why the term Human Capital shouldn’t cause an aneurysm. Also a French philosopher, a Persian King and a webinar he should have attended to help him rule his kingdom better.
Jon Ingham of the Strategic Human Capital blog
Join us for our webinar course: “How to Create and Manage Remote Teams”. You’ll learn to assess and address your team’s relationships, communcation and task performance. If you’re in Europe and North America, learn more here.
If you’re in India, Asia or Australia, click here
Show Notes
0:00 No matter how you say it, welcome to the show. Today we finally tackle one of my least favorite terms, Human Capital with a very smart guy who uses it a lot, Jon Ingham. This episode is dedicated to Khosrow 1 of Persia... all the traits a manager should have….delegation, communication and the restraint to only kill the family members that really have it coming. Oh, and a shameless plug for our upcoming webinar course on How To Create and Manage a Remote Team.
4:03 The quote of the week is from my boy Michel de Montaigne . Poverty of mind…. open up your mental wallets and let us pour the smarts in, gang.
4:50 Jon doesn’t get out much if this is exciting for him but we’ll take it. Elephant in the room time: the term Human Capital makes me crazy. Why shouldn’t we hate it? Even Jon doesn’t use it in front of civilians. Basically, Human Capital is the OUTPUT people create from their work.
11:11 What’s the difference between organizations that look at human capital vs organizations that just use them as resources? HR tends to rely on best practices, HCM starts to lead organizations to more innovative solutions.
15:05 What does this all mean to us as managers? People management becomes even more critical- oh thanks a lot.
18:06 I go on a bit of a rant about how the manager’s job is getting tougher and no one seems to have it figured out. Is it easier to think differently in other countries where there isn’t an established way of doing things or is everyone flailing about equally?
25:41 Jon has his own international podcast on BlogTalk radio. Listen to Talking HR here
Other Resources
Don’t let the weasels get you down!