The Cranky Middle Manager Show #216 Creating a Sense of WE Judith Glaser
Wayne Turmel welcomes Judith Glaser back to the fold. She’s all about creating WE, a sense of togetherness and team. Also we talk about her new book, Moses, Shakespeare and all kinds of management foolishness. Plus there’s a new Greatwebmeetings site with classes you can sign up for starting the first of the year.
Judith Glaser is back for yet more Crankiness. You can hear her first conversation here and the second one here.
Don’t forget to check out www.greatwebmeetings.com and www.crankymiddlemanager.com while you’re surfing around.
Show Notes
0:00 Welcome to the show one and all. Today we are talking the “soft stuff” of management- getting people to come together so we dedicate this show to someone who did that well, but could have used some hard process skills- Moses.
2:46 The quote of the week is from Shakespeare’s Winter’s Tale- who knew he would be able to say something that would apply to virtual teams 500 years later? This guy was good.
4:30 Welcome Judith Glaser back to the show to talk about “42 Rules for Creating WE”. Silly me, I thought I knew what WE meant…..
8:00 True “WE” is all the unwritten stuff, the beliefs and unexamined assumptions that are always there and often cause trouble. She gives us a case study that tells the tale.
11:15 I call a halt to the consultant speak and get some firm definitions. She’s up to the task. A great example of how assumptions can upset WE. The killer is to have the conversation about assumptions. We also define the “elephant in the room”.
15:30 Do we make it okay to challenge assumptions? We delve down into the brain science behind fear and rejection. My mother overestimated sticks and stones and underestimated words.
17:40 Leadership is more than the standard vision of a single person leading from the front. I refer to a Management Issues article I wrote on the topic (shameless plug).
19:30 One of the rules is “To be Selfless You Have to be Selfish”. That includes standing up for yourself.
24:05 Another is the very mushy-sounding “Live in Your Heart Zone”. Basically you can’t just rely on logic. Managing from the Reptilian Brain is a problem. I also learn more about the chemistry of the heart.
Judith’s Resources