The Cranky Middle Manager Show #316 The Final Cranky Show and the Future of Work with John Blackwell
The Cranky Middle Manager Show #304 Plugged-In Managers Terri Griffith
Posted on 23. Nov, 2011 by Wayne in General, Podcast
Today Wayne Turmel talks to Terri Griffith about her book, “The Plugged-In Manager”. How plugged in are you to your organization, your team and your customers? We also discuss Samurai spy masters and the pain of reading John Locke, even if he is a smart guy. Just another eclectic day at the office here in Crankyland.
If you’re going to use WebEx, GoToMeeting or any of those tools, don’t you want to use them well? At GreatWebMeetings.com we teach you the skills to present, sell, train or manage your team using web presentation tools. We offer programs in How to Create and Manage Remote Teams, Web Presentation Basics and Leading Effective Virtual Meetings. Drop us a line for pricing and more information.
If you manage remote teams, don’t forget to check out the ConnectedManager.com blog. New content twice a week!
Show Notes
0:00 No matter how you say hello, howdy.Today we’re talking about being plugged in, which is more about human connections than technology. To that end we dedicate the show to Toyotomi Hideyoshi, warlord and spymaster, but not a samurai. He reminds us that every job that doesn’t end in voluntary retirement ends in firing or death. Just saying.
4:12 The quote of the week is from John Locke (who you can read about in my first book, A Philistine’s Journal). A tough read but a very smart guy. Who are you plugged into? Does it make you smarter?
5:02 Welcome Terri Griffith, author of “The Plugged-In Manager: Get in Tune With Your People, Technology and Organization to Thrive”. Aren’t we already over-connected and too plugged in? Connection and plugging in isn’t about technology alone.
8:09 How do you plug in to the organization? How can managers be properly connected to their employers?What about companies that don’t make it easy to connect to it?
13:20 The three practices of the plugged-in manager are: Stop- look- listen, Mixing, and Sharing. First of all, you have to take stock of where you, your company, your employees and your customers actually are. Be a little reflective before buying the latest toys. What are you trying to do, and what do you have at your disposal?
18:26 Most of us do a pretty bad job of gathering and sharing information. It’s not that we’re not willing to share, we just don’t do it proactively. Terri uses the concept of “thinking out loud”, and finding ways to share those thoughts. Terri shares the idea of the Management Innovation Exchange. Click here to learn more.
22:34 I learn about the concept of the “Hackathon”. The trick is that it uses technology but requires really good human facilitation. How are your skills in that area?
27:34 Terri’s Resources
Her blog www.thepluggedinmanager.com



Wayne, Thank you for the opportunity to share these ideas — and I love podcasts with show notes!
Terri
Terri, thanks for joining the fun and coming into our orbit. You’re welcome any time.